A bit about me
I'm an eCommerce web designer and tenured former Guru (2015-2017). With the experience of over 11,000 support interactions - and making more than a dozen Shopify stores from scratch - you can trust your site to be in savvy hands. If you're looking for someone to listen to your ideas then look no further. Customer satisfaction is my top priority, as I have no trouble going the extra mile to get things done just right.
NRgetiks Chargers
"Stephen is a blast to work with. He understood my needs from the outset and made my vision a reality. In addition to his vast amount of web design knowledge, Stephen also has great suggestions with respect to the operational side of the business. I would not hesitate for a moment to recommend Stephen for future work and I look forward to working with him as my business grows."
Forest Views
"The service and commitment was outstanding and the end result is stunning. Stephen was on hand all of the time to provide answers and advice to any question I put forward. From what was initially a mediocre and non-responsive website I ended up with a brilliant looking professional site which is fully responsive and fast to load. I would totally recommend the services to anyone who needs advice and help on their website."
Sunday Gold
"I might be biased but I think Stephen is one of the most talented web designers around. He knows the Shopify platform like the back of his hand and is a wealth of knowledge when it comes to asking him questions. It's amazing how fast he can set things up. The website turned out great and I would highly recommend Stephen's World to anyone needing an eCommerce website!"
Cherokee Billie
"Stephen did a beautiful job building my website. His expertise and eye for details is really incredible. Not only did he do a good job on my website he is offered wonderful support about questions on how to operate and make changes to my new website. That is really critical. So many other designers would drop you once you had paid for the website. Stephen continues to offer quality support and service. I highly recommend him as your web designer."
Scott Hargrove
"Stephen is incredibly talented. My site is more functional than ever and looks as professional as you could ever ask. Could not be happier!"
Race Energy
"Stephen did a very good job designing our new website and web store. Very pleased with look, feel and functionality."
Rinse Salon
"Stephen is the man! He's my go to for everything. Even if he doesn't have an expertise in it, he can direct me to who does. Fully transparent. On time. Over delivers. No one better."
4 Pet Supply
"Thanks Stephen - this will work just fine for us. Thank you for contacting Shopify and getting the trial extended. You also created a logo for us to use? We are pleasantly surprised that it was there."
→ See More Testimonials
Very thorough, knowledgeable and patient while guiding clients through the ins and outs of Shopify. So grateful to have his expertise on our side!
Stephen was very helpful and quick when it came to making fixes and updates to our Shopify store. He also provided clear instructions so that we'd know how to make further changes on our own. Thank you, Stephen!
Fantastic Service! Had some custom coding sorted in no time! Would gladly use Stephen's World again!
Stephen knows his stuff! He was great with his customer service but also very well versed with the product. He provided a very handy work-around that he said he's had to use on his own personal website. Thanks Stephen!
I had Stephen at Stephen's World take a look at my site for an evaluation. He helped me immensely by identifying a number of issues with my new site. He offered suggestions on how to remedy the issues in a timely and easy to understand manner. He kept a clear line of communication and responded to my every question. I will definately be using his services again.
Stephen ROCKED!!! He was so friendly and so helpful. He got my domain name working and my new store is up and running just the way I wanted. He knew exactly what needed to be done to fix my problems. YAY!
Stephen provided exceptional customer service and actually listened to what my problem was instead of offering me a stale response. He is a good problem solver. Thank you.
Excellent customer service. Helped me with Shopify platform and saving me money on transactions and set up time through the payment gateway. Very happy.
Stephen was amazingly helpful! I threw a few tough questions at him, and he answered everything quickly and clearly. He was super-friendly and courteous. Excellent!!
MY PREFERRED SHOPIFY PARTNERS
Pay per task
Need help with just one thing? You can hire me to solve, fix, or setup individual small tasks for a reasonable price.
Subscriptions
Subscribe to on demand monthly support. Get the help you need when you need it, without breaking your budget.
Full Website
Have me work my magic and setup an entire site from scratch with the same love I would show my own store.
Pay Per Task
CUSTOM TASKS
I currently offer 31 approved small tasks to pick from. Don't see your task listed in the list of options? Purchase a custom task and then submit more details by clicking here.
PER TASK ≠ PER HOUR
I can be hired to complete individual small tasks for a reasonable price. All tasks must take me no longer than one hour to complete as the rule of thumb. If your custom task will take longer than 1 hour to complete, it will most likely be split into multiple smaller tasks, or worst case, declined.
Per Task ≠ Per Hour. One task does not guarantee an hour of design/setup time - meaning you can't load me up with 3-5 tasks and hope I can do them all in an hour. See the Small Tasks FAQ for more details and examples.
CREATE A STAFF ACCOUNT
For almost every option listed above, I will need access to your Shopify store in order to complete the task.
1. From your Shopify admin, click Settings, then click Account.
2. In the Staff members section, click on Add a staff member.
3. Enter a first name, last name, and email address.
Support Subscriptions
HOW IT WORKS
- Choose a support subscription option from the drop-down menu above. Pick an annual plan for 10% off your total subscription costs.
- Put in your email address that you want to use for sending me questions (and you'll provide this email before starting live chats).
- Complete checkout on PayPal using your bank account (if you're registered with PayPal) or major credit card (MC, Visa, AE, etc).
- Contact me anytime you need help with your Shopify store/website, via live chat or email (support@stephensworld.ca).
TASKS PER MONTH
All subscriptions include set number of tasks per month. Please see the Small Tasks FAQ for more information on what qualifies as a small task. Any unused tasks do not carry over into the next month. Unlike most Shopify Experts, I do not restrict tasks to one store per subscription - this means you can potentially have me do each task on a different store.
DISCOUNTS
If you have purchased a full store/website setup package, you may qualify for a subscription discount. Please reach out to me for more details via either the widget in the bottom left-hand corner of the site, or email at support@stephensworld.ca.
PRIORITY SUPPORT
I do my absolute best to respond to all requests in a timely matter, but if you're looking for extra fast responses, you can gain priority in my work load queue by signing up for a quarterly or annual subscription. Essentials subscribers get increased priority, and Premium subscribers get the highest priority. I pride myself on time management, and believe I have a great system in place for getting back to customers/clients as quickly as possible. However, during holidays or sales events (BFCM, Christmas, etc.) this extra bit of priority could make the difference between waiting a full day, or only a couple of hours.
CANCELLATIONS
My idea behind the support subscriptions is to be able to offer repeat customers a discount if they're purchasing multiple small tasks per month. For this reason, I will not be able to refund subscriptions if I've already completed any tasks for you. With that said, you can always cancel your existing subscription to prevent the recurring renewal. Additionally, if I haven't done any tasks for you yet, and you're within 48 hours of choosing a paid plan, you can request a refund. Please contact me via the widget in the bottom left-hand corner of the site, or via email at support@stephensworld.ca, to request a refund.
CUSTOM SUBSCRIPTIONS
If you need more than 5-10 tasks per month, the ability to request large tasks, a fixed subscription length (not recurring), or the ability to call my personal number in the middle of the night for immediate support - then you may be interested in signing up for a custom support subscription. For more details, please contact me via the widget in the bottom left-hand corner of the site, or via email at support@stephensworld.ca.
Order a Website
FULL WEBSITE PACKAGES
See the FAQ Page for more information on purchasing a full online store or website setup package. Custom Packages are available - please contact support@stephensworld.ca for more details.
Once you've purchased a package, please submit more details by clicking here.
* Unlimited: meaning as many as I can do within a 1-month time period
