Stephen knows his stuff! He was great with his customer service but also very well versed with the product. He provided a very handy work-around that he said he's had to use on his own personal website. Thanks Stephen!
— Trevor S
Stephen was amazingly helpful! I threw a few tough questions at him, and he answered everything quickly and clearly. He was super-friendly and courteous. Excellent!!
Stephen provided exceptional customer service and actually listened to what my problem was instead of offering me a stale response. He is a good problem solver. Thank you.
— Elle A
Stephen went above and beyond to make sure all my questions were answered and even help with questions that were technically not related to Shopify. He was patient and I did not feel rushed at all. Great customer service, helpful and very friendly. The site is easy to use as well!
— Mande S
Stephen was incredibly helpful and solved a problem for me that I had spent too much time on myself before realizing I could contact support about it. He gave me a couple of ways to deal with the issue and explained it all very clearly. Thanks so much! :)
— Linda B
My experience was GREAT! STEPHEN went above and beyond helping me in regards to a issue I had for over a week! He not only solved my problem but he walked me through the process! He showed great customer service skills and had a great, kind & humble attitude! I truly appreciated him!
Stephen is one of the best phone support people ever, really at any company. He understood the issue, quickly resolved it, and answered a long list of other questions. Seriously, an asset to your company. If we ever grow large enough to require a phone support team, I will try to poach him from your company, he is that good. Thank you,
— Vince S
Yes, Stephen was soooo helpful!!! I really appreciate that! He gave me hope for my website and some answers to questions which I was needing to hear. Highly recommend him! and...he even followed up with me! That is truly amazing. I can tell he wants me to be successful! How good is this??
I am truly impressed with Stephen. Even though my question was outside of the scope of his official training (which is where the chat session would have ended with SO many other companies), he tried to help. You have a great team member there.
— Sarah R
Stephen ROCKED!!! He was so friendly and so helpful. He got my domain name working and my new store is up and running just the way I wanted. He knew exactly what needed to be done to fix my problems. YAY!
— Janine P
Excellent customer service. Helped me with Shopify platform and saving me money on transactions and set up time through the payment gateway. Very happy.
— Maria K
Stephen was such a wonderful help to me tonight. He had new insights to share with me and guide me about applications. I felt that this was an extremely knowledgeable man and that I was lucky he was my Guru tonight. I learned a great deal and am grateful for his guidance. Sincerely,
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